INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Will I receive the same product that I see in the picture?

Yes, you will receive the same digital course content and/or physical products that you see in the promotional materials and descriptions. Our digital courses are carefully crafted to provide an accurate representation of the content you can expect to access upon enrollment. Similarly, our physical products are described with accuracy to ensure you know exactly what to expect upon purchase.

Rest assured, the materials, resources, curriculum, and product details outlined in the course or product descriptions and promotional images are precisely what you will receive upon purchase. If you have any further questions or concerns, please don't hesitate to reach out to us for clarification.

Where can I view my sales receipt?

You can view your receipt in your account dashboard. Upon completing a purchase, you will receive an email confirmation containing a link to access your account. Simply log in to your account on our website and navigate to the "Order History" or "My Account" section. There, you will find a record of all your purchases, including links to view or download your sales receipts. If you have any difficulty locating your sales receipt or require further assistance, please feel free to contact our customer support team, and we'll be happy to help.

How can I return an item?

As our products include digital courses and physical products, the return policy differs based on the type of product purchased. Digital courses cannot be physically returned. However, if you encounter any issues with your digital course or are dissatisfied with your purchase, please reach out to our customer support team at contact@tradingwithravi.com.

For physical products, if you receive a defective or incorrect item, please contact us immediately to initiate a return or exchange as per our return policy. We are committed to ensuring your satisfaction and will do our best to address any concerns or provide assistance as needed.

Additionally, if you believe your situation qualifies for a refund as per our refund policy, please refer to that policy or contact us directly for further assistance on the matter.

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